Shipping Policy

SHIPPING POLICY

Order Processing
All orders are processed within 1–3 business days (excluding weekends and public holidays). Once your order has been processed, you will receive a confirmation email with tracking information when available.

Please note that during high-volume periods (such as product launches or sales), processing times may be slightly longer.

Shipping Destinations
We currently ship from Sweden to:

Available shipping options and rates are shown at checkout and vary depending on your location.

Shipping Times (Estimated)

Delivery times are estimates and may vary due to carrier delays, customs processing, or circumstances beyond our control.

Shipping Costs
Shipping costs are calculated at checkout based on your location, order weight, and selected shipping method. Any applicable taxes, duties, or customs fees are not included unless explicitly stated.

Customs, Duties & Taxes
For deliveries outside the EU, your order may be subject to import duties, taxes, or customs fees imposed by the destination country. These charges are the responsibility of the customer and are not controlled by us.

Tracking & Delivery
Once your order has been shipped, you will receive tracking details via email. Please ensure that your shipping information is correct at checkout, as we are not responsible for delays or losses caused by incorrect address details.

If a package is returned to us due to an incorrect or incomplete address, additional shipping costs may apply.

Lost or Delayed Packages
We are not responsible for delays caused by shipping carriers, customs authorities, or events outside our control. If your order appears lost or significantly delayed, please contact us and we will assist where possible.

Contact
For questions regarding shipping, please contact us at:
dustin@dstn.se